€395,00
Limited edition: ONLY SOME LEFT

Key features

  • Super-recessed wheels and haul handles to maximize carry-on dimensions
  • X-shaped compression straps and two zippered mesh accessories pockets
  • Integrated multi-tool (pen, sim card replacement tool, ID tag) with USB port
  • Practical interior pocket for a portable power pack connecting to the USB adapter
Item number 602102
Size 23 x 35 x 55 cm
Capacity 34 l
Weight 3.1 kg
Collection Lexicon Hardside

 

Carry-On with Maximum Capacity

The Frequent Flyer Hardside Carry-On combines our practical know-how with our technical thinking. The look of this upright is smooth and uninterrupted, with the latest advances in molding technology and super-recessed wheels and haul handles contributing to more packing space. What's more, hidden ID tags reveal a toolkit that includes a USB port for connection to a power pack (purchased separately). Combine all this with a 100% virgin polycarbonate shell with puncture-resistant double racquet coil YKK® zippers and an integrated Travel Sentry® Approved combination lock, and you have a strong, reliable and future-facing carry-on.

Warranty & Service

Warranty 1+10 years

Year 1: Victorinox Total Protection Program
During the first twelve (12) months of ownership, your product is covered by the Victorinox Total Protection Program.

  • This includes manufacturing defects, normal wear and tear, airline handling and transit damage.
  • This excludes abuse, cosmetic damage (scratches on leather or on polycarbonate or stained fabrics), incidental/ consequential damage (such as damage to or loss of content of the bag, loss of use, loss of time), abrasion, solvents and accidents.
  • Note that the electronic device/function integrated in your travel product is not covered by this warranty.

The Total Protection Program covers the repair expenses, shipping costs to and from the repair center or a replacement product (identical or equivalent value) if your product is beyond repair. Warranty repairs must be carried out at an approved Victorinox service center.

Years 2 to 11: Victorinox Quality Warranty Program
From the beginning of the second until the end of the eleventh year of ownership, your product is covered by the Victorinox Quality Warranty Program.

  • This includes manufacturing defects and normal wear and tear with the exceptions of seams, stitching, fabric and zipper tape.
  • This excludes abuse, cosmetic damage (scratches on leather or on polycarbonate or stained fabrics), incidental/ consequential damage (such as a damage to or loss of content of the bag, loss of use, loss of time), abrasion, solvents, accidents, airline handling and transit damage.
  • Note that the electronic device/function integrated in your travel product is not covered by this warranty.


The Quality Warranty Program covers:

  • the repair expenses or a replacement product (identical or equivalent value) if your product is beyond repair,
  • the shipping cost from the repair center.


You are required to either ship your product to us for repair, postage paid, or take it to a Victorinox store or a Victorinox authorized retailer. If it turns out that the repair of your bag is not covered by the warranty, your service center will contact you with an estimate including repair fees and return shipping costs. 
Warranty repairs must be carried out at an approved Victorinox service center.

After 11 years
If your product is no longer within the warranty period, we offer a high-quality service at a reasonable price. If your product is “beyond repair”, we will suggest alternative options. Please contact your local service center. We will be happy to explain our different product maintenance services and how to ship your product.

Proof of purchase
Note: Please save your store receipt as proof of purchase, as you will need it to demonstrate your warranty coverage. Our warranty only applies to products that were purchased from an authorized Victorinox store or retailer. 

The warranty period starts from the date of the original purchase. Any repairs carried out will restore the intended functionality. While repairs will be carried out professionally, we cannot guarantee the preservation of the original appearance. 

This warranty gives you certain rights and you may also have other rights, which may vary from state to state or between different European countries. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Shipping Guide

DM-Shop will gladly pay for free shipping for every order via BPost or depending on the order. Please note that this terms only applicable within Belgium, The Netherlands, Luxembourg,France, Germany, and UK.

Country Shipping Cost
Belgium Free
The Netherlands Free
Luxembourg Free
Germany Free
French Free
UK Free
Other EU Countries Please contact us about the shipping costs
Outside of EU Countries Please contact us about the shipping cost


However, should you return an item, the cost of shipping will be deducted from your total refund. Every item shipped out of our warehouse is fully insured by BPost. All items are shipped insured. 

You will receive a shipping tracking number via email when your order is shipped from our warehouse. 

Free Shipping

Orders that qualify for free shipping or due to special promotions will be shipped at no cost to you via ground delivery. We do reserve the option of determining the specific shipping method.

Returns

Return shipping charges for items not specifically covered under warranty coverage or otherwise damaged or defective, will be deducted from any refunds given.

Shipping and Item Problems

If a shipped order was lost or damaged, BPost must conduct an investigation. Please contact DM-Shop to initiate a tracer within 7 business days of the item shipping from our warehouse. If the package is not located, BPost will process a claim for the package. Claims can take 2-3 days to process. When the carrier claims responsibility for the loss or damage of your shipped item(s), insurance reimbursement will be issued to DM-Shop and the replacement item(s) will be shipped out. If the item(s) is no longer available, and a similar item is not wanted, DM-Shop will gladly refund your original payment.

When your order is received, if there are any noticeable discrepancies with your item, or if the item is different than what was ordered, please contact DM-Shop within 5 days of receipt of your shipment to make any necessary corrections. Please read our International Orders section below for International shipping problems. If the item received is different than what was ordered, please contact DM-Shop within 5 days of receipt of your order. Product discrepancies not notified to Dm-Shop within 5 days may not be honored for replacement. Please contact us within 5 days of receipt of your shipment if your item is defective. Before you decide to return the product, please kindly consult the issue with us. You can definitely contact our customer service for consultancy.  Note: Errors or omissions in descriptive, typographic, pricing and/or photographic representation are subject to correction.

Packaging

In the unlikely event that goods are received with damaged packaging, such as outer boxes, cases, instructions, manuals, etc. Dm-Shop reserves the right to replace the original packaging of products sold herein. DM-Shop cannot guarantee a replacement of the manufacturer’s original packaging.

 

 

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