The farther you go, the more stamps on your passport, the better your story. Your 19 Degree luggage is part of that story. Exceptionally striking up close or from a distance, this super durable case boasts a modern silhouette with fluid looking, strategically contoured angles. Perfectly sized for quick trips and long weekends. Note that hanger shown is not included with this item; it may be purchased separately (#0052). As with all metals, wear and tear, including nicks, dings and slight denting, is to be anticipated and carried with pride for a journey well-traveled. To further add to the unique characteristics of your travel case, we’ve packed a variety of vintage-inspired decorative stickers inside your case.
Features and specifications
|DIMENSIONS||66 x 25.5 x 45.5 cm|
- Vintage-inspired destination stickers included
- 3 zip pockets
- Tie-down straps
- Hanger bracket
- Frame system opening
- 2 TSA integrated combination locks with push button to open
- 3-stage telescoping handle system with push button
- Retractable top and side carry handle
- 4 dual-spinning recessed wheels
Warranty & Service
For five (5) years after you purchase a TUMI product from one of our travel, business, or bag collections, or two (2) years for any wallet or accessory, from an authorized TUMI store or dealer, you will be covered by our Limited Warranty.
TUMI's warranty extends to the original owner; it is straightforward and comprehensive, and just part of the total TUMI ownership experience.
FIRST YEAR OF OWNERSHIP: WORRY FREE
With limited exceptions, if your TUMI product is damaged during the first twelve (12) months you own it– including damage caused by normal wear and tear, airline handling, or other transit damage–TUMI will cover all repair expenses, including shipping costs to and from our repair facility. If we determine that the product is damaged beyond repair, we will replace it. If we determine that a replacement product is not available, we will provide you with a product of comparable value. Damages not covered are damage resulting from abuse, cosmetic damage (such as scratched leather or stained fabrics), and incidental or consequential damages, such as damage to or loss of the contents of a bag, loss of use, loss of time, or similar expenses.
YEARS TWO THROUGH FIVE ON TRAVEL BAGS, BUSINESS CASES, CROSS BODY BAGS, TOTES, BACKPACKS AND HANDBAGS AND SECOND YEAR FOR WALLETS, ACCESSORIES AND OUTERWEAR: YOU ARE COVERED FOR MANUFACTURING DEFECTS AND NORMAL WEAR AND TEAR.
From the second through the fifth year you own your TUMI travel item, business case or other bag, and for the second year for wallets or accessories, TUMI will repair any item that is damaged due to normal wear and tear, or defective in materials or workmanship, including any structural defects (such as defective handles, zippers, or locks). For years two through five, we do not cover damage caused by airlines or other transit damage. Damage claims in transit cases should be filed against the carrier. Other damages not covered are damage resulting from abuse, cosmetic damage (such as scratched leather or stained fabrics) and incidental or consequential damages, such as damage to or loss of the contents of a bag, loss of use, loss of time, or similar expenses. Normal wear and tear for TUMI Outerwear does not include lost or missing buttons, torn fabrics or leathers or cosmetic damage as described above.
Your only responsibility is to ship your item to us for repair, postage paid, or take it to a TUMI store or authorized TUMI dealer, who will be happy to process the repair. In some cases there may be a nominal processing fee. Many repairs can actually be handled in the TUMI store, free of charge. If your item does need to be sent to our facility, we will repair it quickly and ship it back at no additional cost to you. In those cases where our warranty does not apply, your local service center will provide you with an estimate of any repair and return shipping costs that may be incurred.
YOU CAN EXPECT YEARS OF QUALITY SERVICE
We do have many customers with well-traveled bags more than five years old, that they would like to have refurbished or repaired. For these customers, we offer courteous, responsive service and the highest quality repairs and refurbishment at a reasonable cost. If we are unable to repair the bag, we will suggest alternative options. Please call your local service center before sending your product for repair or refurbishment to discuss shipping and handling costs and other fees.
The bottom line is that at TUMI, we are totally committed to keeping you happy about our products and our service. Once you have had the pleasure of owning and using our products, we hope that they will become your trusted companions for life. You can reach us online, 24 hours a day, seven days a week at TUMI.com/my-account/repair-services. If you live in the USA or Canada, please call 800.781.TUMI(8864) from 8:00 AM to 4:45 PM EST to speak live with a customer service representative. To contact TUMI customer service outside of the US and Canada, please see our list of international centers under the "Service and Repair" section on this website.
PROOF OF PURCHASE
Please save your store receipt as proof of purchase. This will be needed to demonstrate your warranty coverage. Additionally, this will serve as proof that your purchase was made at an authorized TUMI retailer. Our Limited Warranty only applies to products that were purchased from an authorized TUMI store or dealer.
Please visit the following link and let us manage your proof of purchase for you. TUMI.com/tumi-tracer/register-your-tumi
Registering with the TUMI Tracer® program records the date of purchase so that your information is in our system. Should you ever need to use our repair services, we can validate if your bag is still under warranty. Not all items we make have a tracer number, but most of our luggage, bags, and business cases do. If the item in question is not registered with TUMI Tracer® it will be your responsibility to provide proof of purchase at an authorized TUMI retailer. Please note: In Hong Kong, Macau, China, Japan and Korea, TUMI Tracer® is not valid for Proof of Purchase. You will need the original store receipt to validate purchase is from an authorized TUMI retailer.
This warranty gives you certain rights, and you may also have other rights, which vary from state to state. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.
DM-Shop will gladly pay for free shipping for every order via BPost or depending on the order. Please note that this terms only applicable within Belgium, The Netherlands, Luxembourg,France, Germany, and UK.
|Other EU Countries||Please contact us about the shipping costs|
|Outside of EU Countries||Please contact us about the shipping cost|
However, should you return an item, the cost of shipping will be deducted from your total refund. Every item shipped out of our warehouse is fully insured by BPost. All items are shipped insured.
You will receive a shipping tracking number via email when your order is shipped from our warehouse.
Orders that qualify for free shipping or due to special promotions will be shipped at no cost to you via ground delivery. We do reserve the option of determining the specific shipping method.
Return shipping charges for items not specifically covered under warranty coverage or otherwise damaged or defective, will be deducted from any refunds given.
Shipping and Item Problems
If a shipped order was lost or damaged, BPost must conduct an investigation. Please contact DM-Shop to initiate a tracer within 7 business days of the item shipping from our warehouse. If the package is not located, BPost will process a claim for the package. Claims can take 2-3 days to process. When the carrier claims responsibility for the loss or damage of your shipped item(s), insurance reimbursement will be issued to DM-Shop and the replacement item(s) will be shipped out. If the item(s) is no longer available, and a similar item is not wanted, DM-Shop will gladly refund your original payment.
When your order is received, if there are any noticeable discrepancies with your item, or if the item is different than what was ordered, please contact DM-Shop within 5 days of receipt of your shipment to make any necessary corrections. Please read our International Orders section below for International shipping problems. If the item received is different than what was ordered, please contact DM-Shop within 5 days of receipt of your order. Product discrepancies not notified to Dm-Shop within 5 days may not be honored for replacement. Please contact us within 5 days of receipt of your shipment if your item is defective. Before you decide to return the product, please kindly consult the issue with us. You can definitely contact our customer service for consultancy. Note: Errors or omissions in descriptive, typographic, pricing and/or photographic representation are subject to correction.
In the unlikely event that goods are received with damaged packaging, such as outer boxes, cases, instructions, manuals, etc. DM-Shop reserves the right to replace the original packaging of products sold herein. DM-Shop cannot guarantee a replacement of the manufacturer’s original packaging.