Payment Options & Information
DM-Shop is proud to accept Credit cards, Verisign, Paypal,Visa, Master Card,American Express, Discover,and Skrill. For speed and security, we recommend that all orders be placed with a credit card.
DM-Shop accepts the following credit card and alternative payment methods for online and phone orders:
Billing Address: The bill-to address you give us must agree with the address that the card issuing bank has on file. Please be sure you provide the correct information, even if the items are to be shipped to a different location. We regret that this is necessary, but it is designed to protect the card owner as well as the retailer.
Orders may be subject to our verification procedures. For your protection, you may be asked to verify that you are the card owner, or that the order information provided is legitimate. This may include a request for a copy of your credit card (front and back), which can be transmitted by email, fax or via our secure upload page.
Should your order require verification, you will be notified by phone or email. For this reason it is imperative that you provide us with both your current daytime and evening phone numbers.
Please make sure that your billing information submitted to DM-Shop corresponds to the address where your credit card statements are received. This address should also be the same address that your credit card company has on file. If you are not sure of your correct billing address, please contact your credit card company for details. Billing and identity information submitted to Dm-Shop that is inaccurate will delay the shipment of your order.
If we reject your order or are unable to complete your order for any reason, we will attempt to notify you using the e-mail address you have given us with the order.
What should I do if my card is declined when placing an order?
If you receive a "declined" error message when your order is placed, you must contact your bank. Dm-Shop has no control over these error messages; they are submitted from your bank's online authorization system. There are numerous reasons explaining a “declined” message. Usually credit cards have an online spending limit, and you may contact your bank to grant permission for the online transaction. After the bank temporarily lifts this restriction, feel free to order the item online again and proceed to checkout.
DM-Shop reserves the right to refuse an order when the address or credit card is not verifiable.